Terms & Conditions
By using our website, booking a room, or staying at our hotel, you agree to the terms and conditions outlined below.
1. General Information
These Terms and Conditions govern all hotel reservations and website usage. We reserve the right to update these terms at any time without prior notice. Continued use of our services implies acceptance of any changes.
2. Booking Policy
Reservations may be made through our website or by contacting the hotel directly. Guests are responsible for providing accurate personal and payment details. A reservation is confirmed only after receiving a booking confirmation email or message from the hotel.
The hotel may cancel any reservation if false or incomplete information is provided or in cases of suspected fraud.
3. Check-In & Identification
Check-in requires a valid government-issued ID and the original payment card if applicable. Early check-ins are subject to availability and may incur additional charges. Guests must be at least 18 years old to make a reservation or check in.
4. Pricing & Payment
Room prices are listed in the local currency and may change based on demand, availability, or promotional offers. Additional charges may apply for extra guests, services, or amenities. Full or partial prepayment may be required depending on the booking type.
5. Cancellations & No-Show Policy
Cancellation rules vary depending on the room type and rate selected during booking. No-shows may result in full or partial charges as per our cancellation policy. Failure to arrive without notice will be treated as a no-show and may void refund eligibility.
6. Guest Responsibilities & Conduct
Guests are expected to maintain respectful conduct and follow hotel rules. Any illegal, disruptive, or damaging behavior may result in removal from the property without refund. Guests are liable for any damages caused to hotel property, furniture, or equipment.
7. Personal Belongings & Security
The hotel is not responsible for loss, theft, or damage of personal items during your stay. Guests are encouraged to store valuables in designated secure storage or safes if provided.
8. Website Usage & Intellectual Property
All content, text, images, and branding on this website are the property of the hotel. Users may not copy, modify, publish, or reuse website content without written permission from the hotel.
9. Limitation of Liability
The hotel is not responsible for delays, service interruptions, or losses caused by external factors such as weather, government restrictions, technical issues, or third-party services. Maximum liability for any claim shall not exceed the total amount paid for the reservation.
10. Contact Us
For questions or concerns regarding these Terms and Conditions, please reach us via the Contact Page.
Last updated on December 2025.