Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or order from our website.
1. Information We Collect
We collect personal information that you provide directly to us when placing an order, creating an account, or contacting us. This includes:
- Name, phone number, and address
- Email address and payment details (processed securely)
- Booking history and customer preferences
- Device, browser, and IP information (for analytics and security)
2. How We Use Your Information
We use the collected data to:
- Process your bookings accurately
- Improve our website, rooms, and customer service
- Communicate promotions, offers, and updates (only if you opt-in)
- Ensure security and prevent fraudulent activity
3. Data Protection & Security
Your privacy and security are important to us. We use SSL encryption, secure servers, and verified payment gateways to protect your information. However, no online transmission is 100% secure, and you share information at your own risk.
4. Sharing of Information
We do not sell or rent your personal data. We may share limited information only with:
- Delivery partners for fulfilling your order
- Payment processors for secure transactions
- Law enforcement, if required by applicable law
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and collect anonymous analytics. You can disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your personal data only as long as necessary for order processing, legal compliance, and legitimate business purposes. You may request deletion of your data anytime by contacting us.
7. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction or deletion of inaccurate information
- Withdraw consent for marketing communications
8. Third-Party Links
Our website may contain links to external sites (e.g., payment gateways or delivery partners). We are not responsible for the privacy practices or content of such third-party websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via ourContact Page.
Last updated on December 2025.